About Us

Many milestones have been achieved since the agency began with only a handful of people from Newburyport who participated in one program. Programs have been expanded to accomodate the specific needs of participants resulting in more individualized services without compromising the core values and quality.

Empowering people...
Changing Lives

In 1974, of a group of Greater Newburyport area residents who were concerned about the lack of support services available to adults with developmental disabilities and their families, founded Opportunity Works with the vision of empowering people with disabilities to experience the freedom to live, work and enjoy a valued role in society.

With facilities in Newburyport and Haverhill, Opportunity Works is a 501(c)3 private, non-for-profit corporation serving more than 300 men and women, ranging in age from 22 to 85, who come from 24 Merrimack Valley/North Shore communities. The agency operates with a staff of 150 professionals who bring a broad range of experience in working with people with disabilities. Additionally, hundreds of volunteers participate in fundraising and outreach events, serve on advisory committees, and volunteers in programs. The agency has consistently earned exemplary recognition for setting leading standards of excellence in the provision of employment, specialized day habilitation, community, and recreational services and programs for adults with disabilities.

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The agency has consisitently earned exemplary recognition for setting leading standards of excellence in the provision of employment, specialized day habilitation, community and recreational services and programs for adults with disabilities.


Opportunity Works enhances the quality of life of people with disabilities by empowering individuals and promoting a culture of dignity and respect through integration, inclusion and independence.


Opportunity Works will continue to be a model for the advancement of community integration, personal growth and independence for individuals with disabilities.

Our Amazing Staff
Senior Management Team
Executive Director

Jane Harris-Fale, M.Ed.

Chief Operating Officer

Ken Moran

Chief Financial Officer

Michael Sughrue

Director of Human Resources

Karen Nicholas

Division Director Haverhill

Melissa Merrow, B.S.

Division Director Newburyport

Monica Albach, B.S.,LSW

Director of Behavioral Services

Keith Rando, CAGS, LMAC

Transportation Director

Paul McKoy

Director of Development

Kathleen Pruett, AS

Director of Shared Living

Mary Alice Prenaveau, BS, MBA


“Opportunity Works has a reputation of being
Creative, Innovative and Responsive
to the needs of the people served. Its openness and willingness to think outside the box have contributed to its long history of providing excellent services.”

– CARF International, Survey Summary, June 2011

Program Managers
Haverhill (978) 374-5281

Specialized Day Habilitation Services
Christienne Wesley, AA, AS.x 105

Day Habilitation Services
Michael Ferrick x 174

Community-Based Day Services

Lorren Rodriguez  x 110

Assistant Director of Behavioral Services
Kate Tyburc, B.S.,LSW. x 121

Project SEARCH Manager
Jessica DelRosso

Community Works Manager
Mindy Hanlon

Newburyport  (978) 462-6144

Specialized Day Habilitation Services
Emmalina Rodriguez x 219

Community Based Day Services
Melissa Charest, B.A. x 303

Transportation Director
Transportation Coordinator - Haverhill
2023-2024 Board of Directors

Jason Lacroix

Vice President

Asst. Vice President
Alan Porter


Asst. Clerk
Richard Eaton

Lucien Lacroix, CPA







Dennis Donahue

John Garozzo

Ken Gray

Judy Lacroix

Patrick McCoy

Kara Sotirakopoulos


Career Opportunities

Opportunity Works seeks passionate and caring professional staff who are motivated by our mission and committed to creating a positive experience for the participants we serve; including their families, staff, volunteers, and service providers.  We encourage professional development, work/life balance, and a supportive environment.  We value honesty, professionalism, and diversity.

Opportunity Works is proud of its excellent reputation it has earned as a leader in the provision of individualized, innovative, and exemplary services for people with disabilities.

As Opportunity Works takes great pride in its responsibility to the participants served, all staff and volunteers must agree to a thorough screening process prior to their acceptance including; in-person interview(s), reference checks, and CORI.

Updated 8/1/23



Haverhill, MA and Newburyport, MA


Direct Care Staff/Developmental Specialist

Dayhab, Newburyport

CBDS, Haverhill

For more information or to apply, please contact:
Director of Human Resources
Karen Nicholas
Opportunity Works
10 Opportunity Way Newburyport, MA 01950
Email: [email protected]
Call 978-462-6144 ext. 240

Credentials and Affiliations

Certified and Licensed by:

The Massachusetts Department of Developmental Services


Accredited by:

The Commission on the Accreditation of Rehabilitation Facilities

Association of Developmental Disability Providers
Greater Haverhill Chamber of Commerce
Massachusetts Day Habilitation Coalition
Amesbury Chamber of Commerce and Industrial Foundation
Greater Newburyport Chamber of Commerce and Industry
Merrimack Valley Chamber of Commerce

For more information about the agency’s performance of its accredited services, please contact:

Jane Harris-Fale
Executive Director
(978) 462-6144 ext.231
[email protected]